Returns & Exchanges Policy

We want you to love your purchase! If you’re not  completely satisfied, you may return your item(s) within 16 days from the delivery date. Returns are eligible ONLY for store credit and exchanges. After the 16 days all items are final sale! Subject to the following conditions: 

• Items must be unworn, unwashed, and in original condition. 
• All original tags must be attached, including the special return tag that states “Tag must be attached in order to return the garment. If removed, it will not be eligible for return.”
• Items with the return tag removed will not be accepted under any circumstances.
• You must request a return first.
• Customers are responsible for return shipping costs. You must fulfill your own shipping expenses.
• Once your return is received , inspected and approve you will receive a e-gift card. 
• Please allow 3-5 business days for us to process your return.
  

Merchandise that cannot be returned or exchanged: 

• Accessories are final sale.

Please feel free to contact us if you have any additional questions at jolithelook@gmail.com 

 

For ALL Returns and Exchanges by USPS to: 

JoLi The Look 

24 Hamilton Place 

Garden City, NY 11530